Mac Recorder Remote Proctoring Issue

In certain cases, remote proctoring recordings made with the current Mac Recorder (Build 1607) will hang during the upload at around 45%. Our engineers are aware of this issue and are working on a resolution.

As a work-around, the instructor should enable student recordings for the course (Course Tasks > Course Settings > Check the box for “Allow students to record”) and instruct students who are having this specific issue to create and upload a short 30-45 second recording. The proctored recording should then resume and finish uploading.

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