Troubleshooting: What to do if podcasts are disappearing from iTunes

If the Tegrity podcasts that you previously subscribed to and downloaded are missing, then you may have to change the podcast settings in iTunes. iTunes will automatically delete podcasts that have been played.

The iTunes podcast settings can be changed to keep “All episodes” (instead of keeping only All unplayed episodes) as follows:

  • Open iTunes
  • Click View in the menu bar
  • Click Media Kind
  • Click Podcasts
  • Click the Podcasts Settings button Podcast settings
  • Click the Delete Played Episodes: button
  • Click Off   Delete played off

Or,

  • Right click the course and select Podcast Settings
  • Click the Delete Played Episodes: button
  • Click Off

turn off Delete Played Episodes

Popular Articles

Let Tegrity Know!

We welcome your feedback on how we can improve the Tegrity lecture capture service. Please provide any comments and suggestions to your account management team.