Troubleshooting: Pause button is missing

While recording, the Tegrity toolbar is missing the pause button.

webcast_toolbar

If the pause button is not available in the recording toolbar, the recording is a live Webcast. Live Webcasts cannot be paused. To disable Webcast, uncheck the Webcast option before clicking Record. Click here to learn how to enable or disable the option at the course level.

webcast_option

After Webcast is disabled, you should see the pause button in the toolbar.

regular_toolbar

Popular Articles

Let Tegrity Know!

We welcome your feedback on how we can improve the Tegrity lecture capture service. Please provide any comments and suggestions to your account management team.