An issue was discovered that affects the Tegrity PC Recorder (build 126.96.36.1997) — when using PowerPoint, the Tegrity Recorder stops when going into presentation mode.
Our developers are reverting the PC Recorder to the previous version (build 188.8.131.527).
If a computer has already been updated to the new PC Recorder build 2507, then the Recorder will need to be manually uninstalled. Build 2487 will reinstall when the user starts a new Tegrity recording.
We apologize for any inconvenience this issue is causing. Thank you for your patience. Please contact us with any questions or concerns regarding this issue.
The Tegrity Team